Region FRA1: Planned Maintenance, week 20 (2026-05-11)

Dear customer,

We are reaching out to inform you about an upcoming maintenance window affecting Cleura Public Cloud, region FRA1 (Frankfurt, Germany).

General information

• We will carry out maintenance in Cleura Public Cloud, region FRA1 (Frankfurt, Germany).
• The maintenance window starts: 2026-05-11 at 18:00 and ends at 20:00 CEST.
• Our maintenance will not require any customer intervention before or during the maintenance window.

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Customer impact

• During this maintenance window, we anticipate short network disruptions (from a few seconds up to 30 seconds) and re-connection of your VPN-tunnels during the following time periods:
  • 2026-05-11 at 18:00 - 20:00 CEST
• As with any maintenance, however, the actual upgrades, restarts and patching can also affect your services. Please get in touch with our support if you experience any unexpected behaviour in your environment.

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Scope:

During this maintenance window in FRA1, we are going to:

• Perform patching of our infrastructure services.

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Follow the latest news about this maintenance window at https://status.cleura.cloud .

If you have further questions, don't hesitate to get in touch with our support at support@cleura.com or via your portal login.

Respectfully,

Cleura