Planned Maintenance, week 20 (2026-05-12 - 2026-05-12)

Dear customer,

We are reaching out to inform you about an upcoming maintenance window affecting Cleura Public Cloud (Sto2,Kna1).

General information

We will carry out maintenance in Cleura Public Cloud (Sto2,Kna1).

• The maintenance window starts: 2026-05-12 at 20:00 CEST.
• The maintenance window ends: 2026-05-12 at 22:00 CEST.
• Our maintenance will not require any customer intervention before or during the maintenance window.

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Customer impact

• We do not expect any Customer impact during this window.
• As with any maintenance, however, the actual upgrades, restarts and patching can also affect your services. Please get in touch with our support if you experience any unexpected behaviour in your environment.

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Scope:

During this window , we are going to:

• Perform maintenance work affecting IP transits services

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Follow the latest news about this maintenance window at https://status.cleura.cloud .

If you have further questions, don't hesitate to get in touch with our support at support@cleura.com or via your portal login.

Respectfully,

Cleura