FRA1 Minor issues with networking

Resolved
Duration: 4h 40mFeb 12, 2026

Affected services

FRA1 - Network

Degraded

Timeline

Resolved
16:04Feb 12, 20268mo ago

The networking issues previously affecting FRA1 have now been addressed and resolved. All affected services are operating normally, and we will continue monitoring to ensure stability. Thank you for your patience during this incident.

Monitoring
15:05Feb 12, 20268mo ago

Our team has completed the necessary fixes for the FRA1 - Network issues, affecting VM port updates, and we are currently observing significant improvement. We remain in a monitoring phase to ensure full stability. Users experiencing any further issues are encouraged to contact our support portal or email support@cleura.com. Further updates will be provided as needed.

Identified
14:18Feb 12, 20268mo ago

The FRA1 - Network service continues to experience minor networking issues. Our team is actively implementing fixes, having reached the halfway mark in our remediation process. We are already observing signs of increased stability, but full resolution is still in progress. Further updates will be given as we advance towards complete restoration.

Identified
13:21Feb 12, 20268mo ago

We have identified further ongoing issues impacting VM network port updates in the FRA1 region's network service. Our team has determined the root cause and will be applying another fix to address these degraded networking capabilities. We will provide further updates as we implement the solution and closely monitor the service's recovery.

Monitoring
12:34Feb 12, 20268mo ago

We have applied a fix for the previously identified network issues affecting the FRA1 region. Our team is now closely monitoring the network port security to ensure stability. Should you still encounter issues, please contact our support via our support portal or support@cleura.com. We will provide further updates as we observe the situation.

Identified
11:24Feb 12, 20268mo ago

Our Operations team is investigating an issue with networking components in the FRA1 region. Managing OpenStack network ports and/or security group rules is affected.

During this time you may experience issues related to OpenStack networking ports or security group rules.

We apologize for the inconvenience caused and we will share an update as soon as we have more information.

FRA1 - Network