FRA1 Minor issues with networking

  • Now
  • Feb 12, 2026, 4:04:57 PM GMT+1
    Resolved

    The networking issues previously affecting FRA1 have now been addressed and resolved. All affected services are operating normally, and we will continue monitoring to ensure stability. Thank you for your patience during this incident.

  • Feb 12, 2026, 3:05:40 PM GMT+1
    Monitoring

    Our team has completed the necessary fixes for the FRA1 - Network issues, affecting VM port updates, and we are currently observing significant improvement. We remain in a monitoring phase to ensure full stability. Users experiencing any further issues are encouraged to contact our support portal or email support@cleura.com. Further updates will be provided as needed.

  • Feb 12, 2026, 2:18:15 PM GMT+1
    Identified

    The FRA1 - Network service continues to experience minor networking issues. Our team is actively implementing fixes, having reached the halfway mark in our remediation process. We are already observing signs of increased stability, but full resolution is still in progress. Further updates will be given as we advance towards complete restoration.

  • Feb 12, 2026, 1:21:58 PM GMT+1
    Identified

    We have identified further ongoing issues impacting VM network port updates in the FRA1 region's network service. Our team has determined the root cause and will be applying another fix to address these degraded networking capabilities. We will provide further updates as we implement the solution and closely monitor the service's recovery.

  • Feb 12, 2026, 12:34:28 PM GMT+1
    Monitoring

    We have applied a fix for the previously identified network issues affecting the FRA1 region. Our team is now closely monitoring the network port security to ensure stability. Should you still encounter issues, please contact our support via our support portal or support@cleura.com. We will provide further updates as we observe the situation.

  • Feb 12, 2026, 11:24:23 AM GMT+1
    Identified

    Our Operations team is investigating an issue with networking components in the FRA1 region. Managing OpenStack network ports and/or security group rules is affected.

    During this time you may experience issues related to OpenStack networking ports or security group rules.

    We apologize for the inconvenience caused and we will share an update as soon as we have more information.

    FRA1 - Network